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Christian InTech Articles - Mobile Cell Phones
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12 Reasons to Follow-Up with Your Clients, Customers and Colleagues
And twelve reasons why not to take it personally if they don't return your call or email, miss an appointment, or fail to acknowledge your communication. In the past month I have failed to respond to people for the following reasons. In all cases,...
Effective Advertising
How do you know when your advertising dollars are being well spent?
Effective Advertising How do you know when your advertising dollars are being well spent? First, let’s expose two of the most common fallacies about advertising. Number one is...
How to Earn What You're REALLY Worth In The New Economy
These are exciting times. Every day the headlines tell us about someone else who made a fortune almost overnight in the new Internet economy. Of course, not everybody is getting rich. The vast majority of North Americans are actually earning less...
International Telephone Calling Tips
If your business requires overseas communications with suppliers or customers; or if you have a loved one living or traveling abroad; you know that the cost for overseas calls can come as a shock to your budget and cause you heartburn if you...
SMS and Web Mobile Call
The telecommunications (Telecom) sector is one of the fastest growing markets in the world. With deregulation occurring in most European countries, competition is resulting in cheaper calls. The use of cell phones is by far the fastest growing...
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10 Tips for Proper Behavior When Cleaning Around Tenants
Just because you're in the cleaning business doesn't mean you
never come into contact with the people who work in the
buildings you care for. Learning how to work around and
communicate with building tenants and their employees goes a
long ways towards building trust in your company and the
employees who work for you.
*Learn and remember names: Even if they haven't learned yours in
five years.
*Grow thick skin: Sure, people will complain about a paper clip
not vacuumed after you've worked hard cleaning up an unnecessary
mess they caused. But just smile and nod and say, "Thanks, how
can I help?"
*Don't use private telephones: Call from a public phone if
available on your break. There's something about a cleaner using
a desk phone that really bugs people. Also, don't use a
receptionist switchboard phone. If you must use a phone to
contact your supervisor, use your cell phone or the designated
phone for emergency use in that building.
*If you must smoke, do so discreetly: Smoking is only allowed on
a break. Continually sneaking out for a quick "smoke" does not
look good, nor does it promote the professionalism of your
company.
*No eating while working: Eating is only allowed while on a
break, and only allowed in lunchrooms - never office areas.
*If you must use your
personal radio: Keep the volume low, and
put the headset around your neck. Doing any job while wearing a
headset can be dangerous - you can't hear someone coming up
behind you, you can't hear motor sound changes on the vacuum,
alarms, etc.
*Never moan and groan publicly about anything, even if someone
tracks in mud on your just-vacuumed carpet. We all have our
moments&just don't do it in front of anyone, ever. People don't
want to hear it - they have their own problems.
*Don't use crude or profane language: A four letter expletive
every other breath, will offend even fellow swearers.
*Noise! Make little. Cleaning noise really irritates people.
They hate clanging, banging, squeaking wheels, etc. They may not
say anything, but inside they're seething. Whistling and
singing, believe it or not, are included here too.
*Be Polite: Say "Hello" and smile as you walk past someone in
the hallway. If someone is working at their desk say, "Excuse
me, may I empty your trash?"
About the author:
Steve Hanson is co-founding member of The Janitorial Store (TM),
an online community for owners and managers of cleaning
companies who want to build a more profitable and successful
cleaning business. Sign up for Trash Talk: Tip of the Week at
http://www.TheJanitorialStore.com and receive a Free Gift!
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