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Christian InTech - Communication
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Balancing Home & Work: The Challenge of the Home-Based Business
With the holidays around the corner, you may find yourself struggling to keep your home-based business and your home life separate and running smoothly. And you're not alone.
Operating a home-based business has many benefits as you already...
How to Build Extreme Customer Service from the Inside Out
“How to Build Extreme Customer Service from the Inside Out” Marilyn Manning, Ph.D., Speaker “Always do right. This will surprise some and astonish the rest”, Mark Twain “Thousands of businesses will be shaken and even shattered by their inability...
Managers Who Spend PR $$ Wisely
If you are a department, division or subsidiary manager, your budget is a precious possession whether you work for a business, a non-profit or an association. So why stand by while your public relations team spends too much time and treasure on...
The Steps from Product Idea to Product Success
Michelangelo once said that his statue of David was embedded in the block of marble and he merely chipped away the edges to reveal it. Is your product idea inside your mind just waiting to come alive? Or, is your product already formed and you...
Why PR Packs a Punch
Please feel free to publish this article and resource box in your ezine, newsletter, offline publication or website. A copy would be appreciated at bobkelly@TNI.net. Word count is 775 including guidelines and resource box. Robert A. Kelly ©...
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Top Ten Ways to Improve Your Communication Skills
1) Listen without judgment. The key to good communication is listening well. Save your judging for later after you have heard and understood what was said.
2) Listen with the willingness to be swayed to the other person's opinion. No obligation to actually being swayed, but stay open to the option.
3) Listen without thinking about what you will say next. Take time before you respond.
4) Do not be invested in being right. Being right is not the point. If you must be right, you are not able to listen nor communicate because you have set up a barrier already. If you are always right that means the other person is always wrong. That cannot be true.
5) If your mind wanders, ask for repetition. We all are subject to distraction. Try to stay focused.
6) In all cases repeat back what you heard and ask if it is correct.
7) Listen to yourself. Find quiet moments and pay attention to what you are hearing from yourself. Does your body tighten up about certain issues. Body language is not something
to read only in
other people.
8) Say it honestly, but with consideration for the listener's feelings. Be polite, respectful and sincere.
9) Understand and acknowledge that most things are not black or white, but somewhere in a gray area. Get comfortable with gray.
10) Have integrity and build trust. Don't say what you don't mean. Don't promise what you won't or can't fulfill. Follow through with any committments you make.
Good listening skills take practice. Specific coaching may be necessary if you find you have communication issues with your boss, colleagues, subordinates, partners or personal relationships.
About the Author
Dorene Lehavi, Ph.D. is principal of Next Level Business and Professional Coaching. She coaches Professionals and Business Partners and teaches teleclasses on techniques to break through barriers to the next level. Dr. Lehavi offers a complimentary coaching session so you can experience how coaching can work for you. Visit http://www.CoachingforYourNextLevel.com
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